Website Privacy Policy

Last updated: 9 December 2025

This website is operated by Accentua Language Company Limited (hereinafter ‘Accentua’), a company registered in England and Wales.

Accentua (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use and safeguard information when you visit our website or contact us.

Who we are

Accentua is a language services company providing translation, interpreting, transcription, voiceover and subtitling services.

For the purposes of UK GDPR and EU GDPR, the data controller is:

Accentua, C/o Haines Watts Swindon, Old Station House, Station Approach, Newport Street, Swindon, Wiltshire SN1 3DU, United Kingdom (registered company address).

Email: info@accentuagroup.com.

Information we collect

We collect only the information necessary to provide our services or respond to your enquiries.

a) Information you provide directly

When you complete our contact form, we collect:

• Your name
• Email address
• Any details you choose to include in your message

This information is used solely to respond to your enquiry or provide a quote for our services.

b) Information collected automatically

Our website uses Super Analytics, a privacy-friendly analytics tool built into our website platform (Super.so).

Super Analytics provides aggregated, anonymised information such as:

• Number of visitors
• Pages viewed
• Device type and browser
• Approximate country

Super Analytics does not use cookies and does not identify individual visitors.

How we use your information

We use your personal data to:

• Respond to your enquiry
• Provide information or a quote
• Monitor website performance and improve our content

We do not use your data for profiling or automated decision-making.

How we store and protect your information

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse.

Information submitted through our contact form is processed securely by Paperform and transmitted to Accentua’s internal systems. Data is retained only for as long as necessary to respond to your enquiry or manage ongoing client relationships.

Third-party services

Our website is hosted on Super.so (see their Privacy Policy), which also provides privacy-friendly analytics to help us understand aggregate site usage. Super Analytics (see their Data & Privacy documentation) does not use cookies and does not identify individual visitors. The Super platform may use essential technical cookies required for security and site performance. These do not collect personal data or track your activity.

We use Paperform (see their Privacy Policy) to manage contact-form submissions. When you complete a form, your information is processed securely by Paperform and passed to us so we can respond to your enquiry. Paperform does not use the data you submit for advertising or marketing.

Each provider processes data only as required to deliver their service and operates in line with UK and EU data-protection standards. We do not permit third parties to use your information for their own purposes.

Sharing your information

We do not sell, rent or share your data for marketing purposes.

We may share data only where necessary to deliver our services or where required by law.

Your rights

Under UK GDPR and EU GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent (where applicable)

To exercise your rights, please contact us at info@accentuagroup.com.

You may also lodge a complaint with the UK Information Commissioner’s Office or your local EU supervisory authority.

Cookies

Our website does not use cookies for analytics, advertising or tracking. Super Analytics operates without cookies and does not identify individual visitors.

The Super.so platform may use essential technical cookies to ensure the site functions correctly. These cookies do not collect personal data and do not require consent under UK and EU data-protection rules.

If you submit an enquiry through our contact form, Paperform may use essential cookies to support the form’s functionality. These do not track your activity and are not used for marketing.

Updates to this policy

Accentua reserves the right to update or amend this Website Privacy Policy at any time without prior notice. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Information

If you have any questions about this Website Privacy Policy or how your data is handled, please contact us at:

• Email: info@accentuagroup.com.
• Registered company address: C/o Haines Watts Swindon, Old Station House, Station Approach, Newport Street, Swindon, Wiltshire SN1 3DU, United Kingdom.